Returns + Shipping
FREE shipping on orders $160+ (U.S. only)
Standard orders are shipped until 3:00 P.M. EST everyday, unless stated otherwise in the product description. If an item is a [PREORDER], it will be stated in the product description.
RETURN AND EXCHANGE POLICY
Opt-in to Route insurance for returns/lost package protection.
RETURNS OR EXCHANGES ACCEPTED IN NEW CONDITION IF SHIPPED WITHIN 7 DAYS OF DELIVERY WITH ZIPPER PACKAGING.
Process Returns here: RETURNS PORTAL
WE DO NOT ACCEPT EXCHANGE OR RETURN FOR INTERNATIONAL ORDERS.
LOST PACKAGES
Opt-in to Route insurance for returns/lost package protection.
VAGUE does not hold or accept responsibility for packages or items lost, stolen, or stuck in transit when being delivered. It is the customer's responsibility to track their package and make sure they receive it on the day it is expected to deliver. Concerns or questions about your order after it has shipped should be made to the carrier directly.
USPS offers up to $100 insurance on each order. Reach out to them as soon as possible if you have any issues with your package.